• Problem: Users are unable to send or receive emails, or communication systems (e.g., Teams, Slack) are malfunctioning.

  • Possible Causes:

    • Incorrect email server settings.

    • Blocked accounts or email addresses.

    • Network or connection problems affecting email services.

  • Support Solutions:

    • Verify email server settings (SMTP, IMAP).

    • Check spam filters and email security settings.

    • Diagnose server or network connectivity issues.